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Authorized Proxmox Reseller

Proxmox consulting & support

We are an authorized Proxmox reseller. We supply all three Proxmox products and deliver the deployment, migration and ongoing support around them.

Crafty Penguins Proxmox Authorized Reseller

Crafty Penguins is an authorized Proxmox reseller, qualified to supply the full product line and deliver professional services around it.

Proxmox partner program
Proxmox products

Support for all three products

We are authorized to supply and support the full Proxmox product line.

Proxmox Virtual Environment

Open-source server virtualization platform combining the KVM hypervisor and LXC containers with software-defined networking and storage, all managed from one interface.

  • KVM full virtualization and LXC containers
  • High availability clustering
  • Software-defined networking and storage
  • Live migration between nodes
  • Web-based management interface and REST API
  • No per-socket or per-VM licence fees
Download datasheet Find out more
Our value-add

What we do around Proxmox Virtual Environment

  • Architecture and cluster design Node sizing, storage topology, networking and HA configuration designed around your workloads rather than a generic template.
  • Migration onto Proxmox Guest conversion, workload validation, cutover planning and post-migration tuning, whatever you are moving off.
  • HA cluster configuration Quorum, fencing and live migration set up so a node failure is handled automatically instead of waking somebody up.
  • Automation and infrastructure as code Terraform and Ansible against the Proxmox API, so provisioning is reproducible and environments match each other.
  • Ongoing support Patching, upgrades and incident response, as part of our wider Linux managed services.
Proxmox Virtual Environment

Proxmox's support subscriptions

Every Proxmox Virtual Environment subscription includes the stable Enterprise Repository and the full feature set. What changes between tiers is the support Proxmox provides with it. As an authorized reseller we supply all three, and we quote in US or Canadian dollars. Our own services are quoted separately.

Basic

Essential assurance for smaller production estates. For teams needing occasional assistance.

1 business day response time1
  • 3 support tickets per year
  • Stable and secure updates
  • All Proxmox Virtual Environment features
  • Proxmox Enterprise Repository
  • Proxmox Datacenter Manager
Proxmox recommended
Standard

Balanced coverage for established IT teams. For day-to-day production operations.

4-hour response time1
  • 10 support tickets per year
  • 24/7 support2
  • Remote support via SSH
  • Offline updates and key activation
  • Proxmox Enterprise Repository
  • Proxmox Datacenter Manager
Premium

Maximum coverage for business-critical infrastructure. For high-impact production workloads.

2-hour response time1
  • Unlimited support tickets
  • 24/7 support
  • Remote support via SSH
  • Offline updates and key activation
  • Proxmox Enterprise Repository
  • Proxmox Datacenter Manager

1 Guaranteed first response time for critical support requests (Severity 1) during the applicable support coverage hours. Response times and support are provided by Proxmox under their subscription terms.

2 Proxmox has stated that 24/7 support for the Standard tier becomes available by the end of 2026, including for existing Standard customers.

Proxmox Virtual Environment subscriptions are sold per CPU socket for a one-year term, and every node in a cluster needs the same level. For current list pricing see the Proxmox pricing page. Proxmox Backup Server and Proxmox Mail Gateway are licensed separately, and we supply those subscriptions too.

Proxmox Backup Server

Open-source enterprise backup for virtual machines, containers and physical hosts. Client-side deduplication keeps repeat backups small while restores stay fast and verifiable.

  • Incremental backups with client-side deduplication
  • Virtual machines, containers and physical hosts
  • Integrity verification of stored backups
  • Tape backup support
  • Remote sync for an off-site copy
  • Client-side encryption
Download datasheet Find out more
Our value-add

What we do around Backup Server

  • Backup Server setup Deployed against your recovery targets: schedules, deduplication, off-site replication and restore validation.
  • Documented recovery What is protected, how fast it comes back, where it comes back to, and who does each step. A plan you can follow at 3am.
  • Monitoring integration Replication and verification status fed into Prometheus and Grafana, or into the stack you already run.
  • Ongoing support Patching, upgrades and incident response, as part of our wider Linux managed services.
Crafty Penguins Proxmox Backup Server services

Proxmox Mail Gateway

Open-source mail security gateway that sits in front of your mail server and filters spam and malware in both directions before anything reaches a mailbox.

  • Spam and virus filtering
  • SPF and DKIM checking
  • Quarantine management interface
  • Attachment and content filtering
  • Per-user and per-domain rules
  • Clustering for availability
Download datasheet Find out more
Our value-add

What we do around Mail Gateway

  • Mail Gateway deployment Installed and configured: filtering rules, SPF and DKIM, quarantine, and clustering where it is needed.
  • Hardening The gateway treated as the production Linux host it is: baseline hardening and controlled access.
  • Patch management Updates applied on a schedule you approved, rather than whenever somebody remembers.
  • Ongoing support Incident response and the general maintenance of the appliance, as part of our wider Linux managed services.
Crafty Penguins Proxmox Mail Gateway services

Our services

What we can help with

We have run Proxmox in production for clients for years. That is what led to the reseller relationship, rather than the other way round.

Architecture and cluster design

Node sizing, storage topology, networking and HA configuration designed around your workloads rather than a generic template.

Migration onto Proxmox

Guest conversion, workload validation, cutover planning and post-migration tuning, whatever you are moving off. We have done this enough times to know where it tends to go wrong.

Backup Server setup

Proxmox Backup Server deployed against your recovery targets: schedules, deduplication, off-site replication and restore validation.

Mail Gateway deployment

Proxmox Mail Gateway installed and configured: filtering rules, SPF and DKIM, quarantine, and clustering where it is needed.

HA cluster configuration

Quorum, fencing and live migration set up so a node failure is handled automatically instead of waking somebody up.

Automation and infrastructure as code

Terraform and Ansible against the Proxmox API: reproducible templates, automated provisioning and environments that match each other.

Monitoring integration

Cluster health, guest resource usage, storage and replication status fed into Prometheus and Grafana, or into the stack you already run.

Ongoing support

Patching, upgrades, incident response and the general maintenance of the platform, as part of our wider Linux managed services.


Common use cases

Where organizations use Proxmox

Proxmox is a capable platform, and like most open-source infrastructure it rewards having experienced people behind it. These are the places we see it working best.

Private cloud and on-premises

Organizations running their own hardware, whether colo, on-premises or dedicated servers, use Proxmox Virtual Environment as the base of a private cloud. Full control, and no metered pricing surprises.

Backup and DR for mixed estates

Proxmox Backup Server is used alongside other hypervisors and physical hosts. If you want deduplicated backups with fast, verified restores, it works regardless of the rest of the stack.

Mail security gateway

Proxmox Mail Gateway can sit in front of more or less any mail server, Exchange or Postfix included, to handle spam, malware and policy enforcement.

Development and staging

Teams run isolated development and staging clusters on hardware they already own, spinning guests up quickly without per-hour cloud costs accumulating quietly.

High availability workloads

The built-in HA clustering restarts guests on a surviving node automatically. It suits teams that need that behaviour without paying enterprise hypervisor licensing for it.

Consolidating legacy infrastructure

Estates with ageing hardware running many small workloads consolidate onto fewer modern servers, which improves utilization without a complicated licence structure.


Why Crafty Penguins

A few things worth knowing

We are a Linux consultancy first. Proxmox is a natural part of that rather than a product line bolted on afterwards.

01

North American team

Our engineers are North American-based. Same time zones, direct communication, and no handoff at the end of a shift.

02

Production experience

We have deployed and managed Proxmox clusters running hundreds of VMs on bare metal, in colo and in hybrid setups. It is not new to us.

03

Linux depth

Proxmox runs on Linux. When something breaks below the Proxmox layer, in the kernel, the networking or the storage, we can follow it all the way down.

04

Straightforward advice

If Proxmox is the wrong fit for your situation we will say so. Being a reseller does not change that, and a migration that has to be reversed costs everyone more.


See it in practice

All success stories
Get in touch

Questions about Proxmox?

Whether you want to get a quote, plan a migration, or just work out whether Proxmox makes sense for your environment, we are happy to talk it through.

Crafty Penguin Technologies Inc. is an official reseller partner of Proxmox Server Solutions.

The Proxmox name, logo and product names are trademarks of Proxmox Server Solutions GmbH. Promotional material on this page is maintained in accordance with Proxmox's prevailing branding and trademark usage guidelines. proxmox.com